Shipping Locations
Livia Rose Gifts ships to a variety of destinations across Europe. Please note that shipping availability may vary depending on your location, and certain restrictions may apply.

 

Processing Time
Each order is handmade with care. Standard processing times range from 5 to 10 business days, depending on the item and customization requirements. During peak seasons (e.g., holidays), processing times may extend slightly. I do my best to keep customers informed of any delays.

 

Shipping Methods and Delivery Times
We offer standard and expedited shipping options through reliable carriers. Estimated delivery times are as follows:
Standard Shipping Netherlands: Typically 2-3 business days
Expedited Shipping Netherlands: Typically 1-2 business days

Standard Shipping Europe: Typically 3- 7 business days
Expedited Shipping Europe: Typically 2-5 business days

Please note these are estimated times provided by carriers and are not guaranteed delivery dates.

 

Shipping Costs
Shipping costs are calculated based on the item’s weight, dimensions, and destination. The final cost will be displayed at checkout before you confirm your order. For international shipments, additional customs fees, taxes, or duties may apply and are the responsibility of the buyer.

 

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Livia Rose Gifts is not responsible for delays due to customs clearance procedures.

 

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and estimated delivery of your package.

 

Address Accuracy
It is the customer’s responsibility to ensure that the shipping address provided is correct. Livia Rose Gifts is not liable for any delays or losses resulting from incorrect or incomplete address information

 

Lost or Damaged Packages
Livia Rose Gifts is committed to ensuring your order arrives in excellent condition. However, if your package is lost or damaged during shipping, please contact us within 3 days of the delivery date. We will work with the carrier to resolve the issue as quickly as possible. Please keep all packaging materials and damaged items for insurance purposes.

 

Returns and Exchanges on Shipped Items
Due to the personalized nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please reach out to us at info@liviarosegifts.com so we can assist you.

 

Delays Beyond Our Control
While we strive to meet delivery timelines, Livia Rose Gifts is not responsible for delays caused by factors beyond our control, such as weather events, carrier delays, or customs processing times.

 

Changes to Shipping Policies
Livia Rose Gifts reserves the right to update or modify our shipping policies at any time. Any changes will be posted on our website, and it is your responsibility to review the policy prior to making a purchase.